Shipping Information
Shipping Information for Maivital
At Maivital, we are delighted to offer free shipping on every order, making it easier for you to enjoy our products.
Order Processing Times:
- Standard Processing: Please allow 1-3 business days for us to process and dispatch your order.
- During Peak Times: Processing may take up to 7 business days during busy periods like holidays.
Estimated Shipping Times:
Your order's delivery time will depend on your location. Check below for estimated shipping times to your country:
- Australia and New Zealand : 4-7 Business Days
Please Note: Shipping times can be affected by external factors such as courier delays or customs hold-ups, especially during peak periods or holidays.
Order Changes and Address Accuracy:
Ensure your shipping details are correct at checkout to avoid delays. If you need to make changes, please contact us at hello@maivital.com within 24 hours. Inaccurate or incomplete addresses may lead to order cancellation.
Delayed Delivery:
While we aim to ship orders as quickly as possible, sometimes delays occur due to external factors like severe weather or logistical disruptions. We appreciate your patience and will keep you updated.
Lost or Stolen Packages:
If your package is lost or stolen after dispatch, contact hello@maivital.com. While we are not responsible for lost or stolen packages, we will assist you in dealing with the courier to resolve the issue.
Shipping Policy Updates:
We reserve the right to update our Shipping Policy. By continuing to use Maivital products, you accept these terms. Check back here for the latest updates.
For any questions regarding our Shipping Policy, please contact us. We're here to help!